Living Fieldbook · Field mission

Problem framing · Up to 15 min · Works on any public product

Find what one problemcosts a user: time,money, or trust.

How to go about it

Use public posts, reviews, or your own timed attempt. Record a cost someone states or you measure, not a cost you imagine.

What counts as evidence

A stated or measured cost and its source.

A good observationThree reviews mention missing a delivery window; one says it cost them a $12 re-delivery fee.
Take this mission

Opens Living Fieldbook in this browser. No account; your notes stay on your device.

One real observation at a time. What you saw is kept apart from what you think it means.